We are glad that you are interested in our website. Protection of your private sphere is very important to us. Below you will find information on how your personal information is handled.
Our website uses the Piwik software for Web analytics. Piwik uses “cookies”, which are text files stored on your computer that allow us to analyse the use of our website. To this end, information about the use of the website generated by cookies (including your IP address) is transferred to our server and stored there to analyse the use of the website, which facilitates is optimization. During this operation, your IP address immediately becomes anonymous; thus, you remain an anonymous user to us. Information generated by cookies about your use of our website is not transferred to third parties. You may block cookies by using the appropriate settings of your Web browser, but it may mean that you will not be able to use all the features of this website.
If you do not agree to the storing and analysis of data relating to your visit to our website, you may object to the storage and use of these data at any time by means of a single click of your mouse. In such a case, the so-called Opt-Out-Cookie will be installed in your browser and, as a result, Piwik will not download any data relating to your visit to our website. Notice: If you delete your cookies, the Opt-Out-Cookie will be removed as well and you will need to reactivate it, if need be.
Downloading and processing of data in order to execute the contract
We collect personal information if you provide it to us voluntarily as part of your repair inquiry or when you contact us (e.g. via the contact form or by e-mail). You can see in specific data input forms what data are being retrieved. We use the data you have provided to handle, approve and process your repair inquiry. Once your repair inquiry has been processed, your data is stored for further use and removed after the expiry of the storage periods specified in regulations of tax and commercial laws unless you have explicitly agreed to the use of your data after this period or we have reserved the right of the further use of your data as permitted by law, of which we inform you below.
Downloading and processing data to execute contracts
In order to carry out a repair, we transfer your personal data to a shipping company that has been contracted to deliver the shipment provided that this is necessary to deliver the ordered goods.
Right to information and contact
You have the right to obtain free information about the data concerning your person we have collected and the right to correct, block or delete such data. If you have any questions about the collection, processing or use of your personal data, the information on or correction, blocking or deletion of the data as well as the revocation of your consent or objection to a specific use of the data, please contact us directly using the contact details provided in our Impressum.