Our NUK electronic baby monitors have many features that will make it easier for you to care for your baby. Here you will find helpful tips and tricks concerning your NUK baby monitor. Moreover, we will answer frequently asked questions. If you need further assistance, please contact our Customer Service using the Contact tab or send us a Repair Inquiry if your device is not working properly.
Frequently Asked Questions
NUK Babyphone Eco Control plus Video: Return to basic settings
A great deal of minor technical problems relating to NUK Babyphone Eco Control plus Video can be solved by resetting the device. You will find out how to reset your device correctly from our instructions placed here. If, after resetting, you still have a problem with your NUK Babyphone Eco Control plus Video baby monitor, please contact us directly using our Repair Inquiry Form. We will be glad to help you!
Electric power supply
Do you have a problem with the electric power supply of your NUK electronic baby monitor? Check first whether the network cables are not damaged. If you discover a bend or a rapture, contact us using our Repair Inquiry Form. We will be glad to help you!
What should I do if the antenna of my NUK Babyphone Eco Control plus Video is broken?
In most cases, "only" the plastic antenna is broken. As the antenna is placed inside, its operation is not compromised. If you want to glue the plastic parts together, it is important that you use only a special modelling adhesive.
For our NUK babyphones Eco Smart Control 300 and Smart Control Multi 310 are, depending on babyphone and operation system, different apps available.
NUK Babyphone Eco Smart Control 300 Android: Alecto Security
NUK Babyphone Eco Smart Control 300 iOS:
NUK Babyphone Smart Control Multi 310 Android: Alecto BabyCam
NUK Babyphone Smart Control Multi 310 iOS: NUK Multi